Privacy policy

This Privacy Policy outlines how The Gift & Game Shop gathers, uses, and protects your personal data when you browse our website or complete a purchase with us.

We are dedicated to respecting your privacy and processing your information in line with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection legislation.

Who We Are

The Gift & Game Shop
162 Tuckton Rd
Southbourne
Bournemouth BH6 3JX
United Kingdom

Phone: +44 1202 770017
Email: contact@TheGiftGameShop.co.uk
Website: TheGiftGameShop.co.uk

Information We Collect

Details You Give Us

When you place an order, get in touch, or sign up for updates, we may collect:

· Your full name
· Email address
· Telephone number
· Billing and delivery address
· Payment details (handled securely by specialist third-party providers)
· Record of your purchases and order history

Information Collected Automatically

As you navigate our website, we may automatically receive:

· IP address
· Browser type and device details
· Pages you view and time spent on the site
· The website that referred you to us

This data helps us enhance your browsing experience and improve our site.

How We Use Your Data

Your personal information is used to:

· Process, fulfil, and deliver your orders
· Offer customer support and respond to enquiries
· Send updates related to your purchases
· Enhance and optimise our website and services
· Meet our legal and regulatory duties
· Detect and prevent fraud, and maintain security

We only handle personal data where a valid legal ground exists.

Legal Grounds for Processing

Under UK GDPR, we rely on the following lawful bases to process your information:

· Performing a contract with you
· Complying with a legal obligation
· Pursuing our legitimate business interests
· Your consent, where we specifically ask for it

Who We Share Information With

We may share your data with carefully selected service providers, including:

· Payment processing partners
· Delivery and courier services
· Website hosting and ecommerce platform providers (such as Shopify)
· Analytics services

All third parties are contractually bound to protect your data in accordance with data protection law. We never sell or rent your personal information to others.

International Data Transfers

Some of our service providers may be based outside the United Kingdom. Whenever such transfers occur, we ensure suitable safeguards are in place to keep your data secure.

How Long We Keep Data

We retain personal information only for as long as needed to:

· Complete your orders and related services
· Satisfy legal and accounting requirements
· Resolve any disputes
· Enforce our terms and policies

Once data is no longer necessary, it is securely erased or anonymised.

Your Rights

Under UK data protection law, you have the right to:

· Access the personal data we hold about you
· Ask us to correct inaccurate or incomplete data
· Request deletion of your data
· Object to or restrict certain processing activities
· Request transfer of your data to another service
· Withdraw consent where we rely on it

To exercise any of these rights, please contact us using the details provided above.

Cookies

Our website uses cookies to improve functionality and tailor your experience. You can adjust your cookie settings at any time through your browser preferences.

Security

We apply robust technical and organisational measures to safeguard your personal information. All payment transactions are processed securely through trusted providers.

Children’s Privacy

Our website is not intended for children. We do not knowingly gather personal data from individuals under the relevant age without verifiable parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. Any revisions will be published on this page, so please check back to stay informed.

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